Minnesota Attorney General Keith Ellison has reached an agreement with ticket resale giant StubHub that will see $1.87 million in refunds paid out for concerts that were canceled due to the COVID pandemic.

Ellisob's office says it reached a settlement with the California company after being among 10 AGs that sued over its "refusal to pay refunds to consumers for concerts, sports events, and other events that were cancelled because of the COVID-19 pandemic."

The refunds will be issued to 5,500 consumers who are either residents of Minnesota or who bought tickets for events in Minnesota.

Ellison says that StubHub stopped honoring its "FanProtect Guarantee," which offers full refunds of the purchase price and fees paid for tickets when events are canceled, following the onset of the pandemic in March 2020.

"StubHub stopped honoring its refund guarantee and instead told its customers that they would receive account credits equal to 120% of their purchases to be used for future events and denied their requests for refunds," Ellison's office noted.

Follow Bring Me The News on Facebook

It reversed its decision in May 2021 and began notifying customers who bought tickets prior to March 25, 2020 that they would get full refunds unless they would prefer to keep the credits.

As part of the settlement, StubHub will also pay a penalty in excess of $300,000 if it doesn't honor the refunds.

“Minnesotans should not lose money when a service they paid for was never provided,” said Attorney General Ellison. “The COVID-19 pandemic is not an excuse to withhold refunds. That’s why we fought to put money back in Minnesotans pockets. This settlement ensures that StubHub will honor its refund policies both now and in the future.”

Next Up

moose minnesota usfws - flickr

MN homeowner mistakes large tent for dead moose

They spotted two people on a security camera dragging the "moose" across a driveway.

Flickr - minneapolis police officer close-up belt camera - Tony Webster

What happens if Mpls. public safety question passes? City memo provides answers

The memo was sent to the mayor and council members Tuesday morning.


COVID-19 hits Minnesota Wild coaching staff

The Wild will be shorthanded for Tuesday night's game in Vancouver.

Anthony Edwards

Ant takes alpha role after bad loss: 'We need to lock the f*** in'

The Timberwolves' rising star was not happy after Monday's loss to the Pelicans.

parker eisinger

Lakeville football player diagnosed with cancer week before playoffs

The tenth-grader was diagnosed with a form of cancer most commonly found in people aged 65 and older.

University of Minnesota peeping tom suspect

Someone keeps trying to film showering women at U of M

The university has received three reports in the past two weeks.

john Fluevog shoes 1

John Fluevog Shoes closes its Uptown Minneapolis store

The brand could return to the Twin Cities one day.

sidecar drink

Sidecar — Town Hall's new cocktail lounge — is officially open in Minneapolis

It's the fifth Town Hall location, but the first to focus on cocktails.

Screen Shot 2019-07-18 at 9.10.30 AM

Here's where DFLers stand on Minneapolis' public safety ballot question

The question would create a Department of Public Safety and remove some requirements.

Arthur Kollie

Man pleads guilty to brutal murder of 14-year-old girl in Fargo

The 14-year-old girl was the victim of a random attack outside a Fargo strip mall.

Minneapolis Mayoral Candidates 2021 - jacob frey sheila nezhad kate knuth

Here's who has endorsed the frontrunners for Minneapolis mayor

Politicians and community groups are voicing their opinions.


Screen Shot 2020-03-31 at 12.20.20 PM

Grandma's Marathon 2020 canceled due to COVID-19

The popular Duluth event has been pushed back to 2021.

UnitedHealth Group

UnitedHealth Group posts quarterly profits of $4.1 billion

The Minnetonka-based health insurance giant is Minnesota's most valuable company.


Duluth Airshow cancels 2020 event, will go ahead in 2021

Tickets bought for this year's event will be honored for next year.

Amsterdam Bar and Hall

St. Paul music venue reaches settlement over alleged copyright infringement

ASCAP claimed the Amsterdam Bar and Hall hadn't been paying to use its protected music.

Keith Ellison

AG Ellison announces $81 million settlement with tobacco companies

Ellison's 2018 lawsuit alleged that R.J. Reynolds Tobacco Company failed to make required payments to the state.

Archer Amorosi

Carver County reaches $450,000 settlement with parents of Archer Amorosi

The family of Archer Amorosi settled with the county for $450,000.

Stone arch bridge aquatennial

Aquatennial still on – for now – despite earlier reports of cancelation

The July event is the latest summer festival facing an uncertain future.