Anger as Sun Country forgets luggage on flight to Las Vegas

Twin Cities passengers were not impressed.
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Travelers from the Twin Cities were furious upon arriving at Las Vegas to find their luggage hadn't made the journey.

The incident affected Flight 117 from Minneapolis-St. Paul International to Las Vegas McCarran on Thursday night.

None of the 168 passengers' hold luggage made the journey, and had to be flown out to them the next day.

KSTP reports that all passengers received their luggage on Friday, either having to go to the airport to pick it up or by having it delivered to them where they're staying in Vegas.

The company told the TV station it realized its error pretty quickly, and has been refunding bag fees and offering a $50 voucher to impacted customers.

Nonetheless, it is another black mark against Sun Country at a time its reputation has really taken a hit.

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It drew serious criticism after abandoning passengers in two Mexican destinations during the historic blizzard that hit the metro during mid-April.

CEO Jude Bricker apologized, saying in retrospect they should have flown rescue flights out to Mexico.

The company that once styled itself as "Minnesota's Hometown Airline" has come under scrutiny since it was transferred out of Minnesotan ownership last year, when it was bought by an investment group in New York.

It announced it's slashing 350 jobs from its base in Eagan earlier this year, outsourcing certain services to a Canadian third party, 

Last month, it revealed it's removing First Class from its planes, replacing them with slimline seating that can carry more passengers.

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