Fargo restaurant draws praise for response to customer's anger about its bathroom signs

Luna says that the signs have been up for years, and this is the first time someone has "caused a stink."
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A restaurant in Fargo has drawn praise for its response to a customer complaining about its gender neutral bathroom signs.

Luna Fargo shared an email from a customer who identified himself as a working for a "Fortune 500 tech company," and who said he was offended by the restaurant's "Whichever" bathroom sign when he took a date to the restaurant (though he spelt it "Wichever")

He described it as "totally offensive," noting that his date chose not to use the bathroom as a result.

Luna responded by making the complaint public, saying "it was only right to save you the trouble of exposing us on social media, and just going ahead and doing it ourselves."

"You caught us. The truth is, we consider gender neutral bathrooms to be a very small way we can let our community know that we take inclusivity very seriously," it wrote. "When a customer walks in our door, it is our mission to make them feel safe, comfortable and as important as possible. The fact that we also have a very small space and it only makes good business sense to label our single stall bathrooms this way, is really just an added bonus."

"You should also be warned that we do not consider kindness, decency, and a strong desire to make everyone feel welcome to be a political statement. These are actually core values of our company and so we feel it is our obligation to admit just what type of organization you are supporting when you dine with us."

The restaurant continued to say that the complainant is "the very first person to cause a stink" in "all the years these signs have been up."

In a post on Thursday, Luna Fargo said that the unhappy customer "has now seen the error of his ways and decided to publicly apologize on our post."

"APRIL FOOLS DAY!  In truth, he did decide to publicly comment but basically just doubled down on his original email," it added.

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With the restaurant's post drawing hundreds of comments (mostly in praise) and hundreds of shares on Facebook, it is now launching a t-shirt featuring a line from the customer's email: "Fargo is not Portland."

"It was never our intention to capitalize on this thing, but while we are here, why not do something productive with our 15 minutes of fame?" it said, with proceeds from the shirt's sales going towards the North Dakota Human Rights Coalition.

It adds: "Disclaimer: There is absolutely nothing wrong with Portland. We love Portland, but we also knew this shirt needed to happen."

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