Kohl's will now accept Amazon returns at all its stores – including Minnesota

The retailer is hoping it'll attract more people to its stores.
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It's happened to many of us: You order something from Amazon and when it arrives on your doorstep, it doesn't fit or isn't quite right.

Well now you won't have to go through the onerous returns process of re-packaging your order and heading to the post office to mail it off.

Instead, you can bring it to Kohl's, which has expanded the Amazon returns service it started in three cities in 2017 so that it now covers all of its stores.

That includes the 26 stores it has in various cities across Minnesota, which will now accept free Amazon returns even if they don't come with the original box or label, and irrespective of your reason for returning it.

Kohl's will then package and ship off the item to Amazon itself, so that Amazon can process your refund.

Like other department store chains, Kohl's has seen foot traffic drop amid the rise in online shopping, but are hoping this added convenience will entice more people into its stores.

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"We are thrilled to bring Amazon Returns at Kohl’s to all of our stores across the country,” said Michelle Gass, Kohl’s CEO.

"Amazon and Kohl’s have a shared passion in providing outstanding customer service, and this unique partnership combines Kohl’s strong nationwide store footprint and omnichannel capabilities with Amazon’s reach and customer loyalty.

"This new service is another example of how Kohl’s is delivering innovation to drive traffic to our stores and bring more relevance to our customers."

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