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Sun Country's online check-in will be offline on Tuesday

Something to be aware of for Twin Cities travelers.
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Online check-in for those traveling with Sun Country will be shut down on Tuesday as the airline transitions to a new website and reservations system.

The Twin Cities-based airline said that its online check-in will not be available all of Tuesday and until 4 a.m. on Wednesday.

Passengers who have provided Sun Country with contact information will be receiving an email about the temporary shutdown, which will affect those traveling on Tuesday and Wednesday.

It comes as Sun Country reaches the end of a "yearlong planning process" that "touches nearly every piece of our business."

It will shift from separate departure control and reservations systems to one that operates under a single platform, "bringing us in line with the rest of the industry."

The actual transition will start at 4 p.m. on Tuesday and finish at 4 a.m. on Wednesday, with the company noting that it has 15 flights operating during this period, most of them to or from MSP.

Online check-in will not be available for these flights.

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Anyone flying on Sun Country from MSP should therefore probably allow for extra time to get checked in at the airport.

All airports in its system will be "prepared for manual check-in and passenger counting procedures in the event that technology is temporarily unavailable."

Visitors to the Sun Country website on Tuesday meanwhile have been told they may experience "intermittent outages," though the airline says it expects "minimal impact." 

Flights due to depart during the transition hours are:

  • 4:00 p.m. DFW-LAS
  • 4:30 p.m. MSP-ANC
  • 5:25 p.m. ORD-MSP
  • 5:45 p.m. LAS-MSP & SEA-MSP
  • 6:00 p.m. LAS-DFW, IAD-MSP, SAN-MSP
  • 6:15 p.m. LAX-MSP
  • 8:15 p.m. ANC-MSP
  • 8:50 p.m. MSP-LAX
  • 8:55 p.m. MSP-SFO
  • 9:00 p.m. MSP-SEA
  • 11:55 p.m. SEA-MSP

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