Skip to main content

The Points Guy ranks the best and worst U.S. airlines, with Delta at No. 1

Delta is a hub for America's best airline.

Delta is the best airline in America, according to a new Top 10 ranking by The Points Guy.

The travel website revealed its 3rd annual Top 10 rankings for U.S. airlines, with Delta being ranked No. 1 for the first time.

It ends the two-year streak of Alaska Airlines, which had to settle for 2nd place this year, with Southwest Airlines in third.

This, of course, is good news for Minnesota travelers given that MSP is Delta's second largest hub after Atlanta.

It's not so good if you're a regular flier on Frontier, which ranked last in this year's table, with another MSP regular, Spirit, finishing 2nd from bottom in 9th.

You'll notice that the rankings don't include Eagan-based Sun Country, well that's because The Points Guy's rankings only look at the 10 largest domestic carriers.

It's introduced new categories for judging airlines this year, including things like cancellations, bumps, and fare cost per mile flown.

Other categories considered include punctuality, customer satisfaction, cabin comfort, lost baggage, lounges and more.

Delta placed 7th in the first year of the rankings, 3rd last year, and is now in top spot.

It scored highly in no small part down to its timeliness, with 92.7 percent of its planes arriving on time. It also scores well for having the largest network of lounges and U.S. cities served – we guess it helps being one of the world's biggest airlines.

Despite the sheer volume of passengers it carried, The Points Guy found it only bumped 32 passengers out of 136 million of them.

That's in stark contrast to Frontier, which flies from MSP to the likes of Denver, Orlando, Tampa and Fort Myers. The Points Guy found that nearly one out of every four Frontier flights was delayed, and also had a habit of bumping passengers.

Spirit, which flies to many U.S. cities from MSP, had the best fare cost per mile of any airline – provided you avoid too many fees – but its 28-inch average seat pitch was the worst of all.

Follow Bring Me The News on LinkedIn

Next Up

unsplash restaurant cashier register COVID face mask - crop

7 restaurant groups sue Minneapolis over dining vaccine mandate

"Minneapolis bars and restaurants are being used as pawns..." the lawsuit said.

Screen Shot 2022-01-22 at 7.47.53 AM

Woman fatally shot in St. Paul's North End neighborhood

It's the fourth homicide so far this year in St. Paul.


Wild flip the script, dominate Blackhawks

Ryan Hartman scored twice to earn the first game of a back-to-back.

Hopkins Basketball

Hopkins suffers rare loss to No. 1 ranked Sidwell Friends

The Royals held their own in a battle of the nation's best.

argue-wertman booking photos

Charges: 2 teens responsible for violent carjacking spree across Twin Cities

They face a combined 31 felony counts, all tied to carjackings and related crimes.

rep nolan west mn house

MN rep. says he was 'assaulted' at activist group's public meeting

The Republican said a man grabbed his arms and yanked him from the room.

Screen Shot 2022-01-20 at 12.56.52 PM

What were the 'bizarre things' seen in Minnesota's sky?

The mysterious streaks were not UFOs and they weren't pieces of an asteroid.

icicles, freezing weather, cold weather

Booming noises in the night could be frost quakes

The loud sounds are most likely to happen during the middle of the night.

coronavirus, coronavirus test, covid-19

Free COVID testing site to open in St. Paul for 3 weeks

The federal testing site comes as demand for testing remains high.

Reyel Simmons photo 1 - complaint - crop

MN TikToker accused of faking federal agent life pleads guilty

He told his 10,000 followers he was a Homeland Security agent — authorities say it was a lie.


Report: Vikings request second interview with 2 GM candidates

Ryan Poles of the Chiefs and Kwesi Adofo-Mensah of the Browns.


Delta tops Wall Street Journal's 'Best Airline' rankings

The world's second largest airline counts the Twin Cities as one of its major hubs.

Delta could start offering free WiFi on all its flights

The airline's CEO said it's something the company is considering.

Delta announces nonstop flights between MSP and Mexico City

The Twin Cities will get a direct route to the Mexican capital.

Travelers have another airline option from MSP – JetBlue

The low-cost airline landed for the first time in the Twin Cities on Thursday.

Coronavirus: Delta, other major airlines extend waivers on change fees

People are thinking twice about travel as the COVID-19 virus spreads.

Delta plans direct flights between MSP and Shanghai

It would give the Twin Cities its first direct route into China.


Coronavirus: Delta to suspend flights between MSP-South Korea

The fights will end on Saturday for at least two months.