Uptown restaurant admits withholding tips from servers, apologizes - Bring Me The News

Uptown restaurant admits withholding tips from servers, apologizes

Bonchon was on the receiving end of some negative reviews.
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An Uptown restaurant has apologized after withholding tips from some of its serving staff.

Bonchon Korean Fried Chicken, which opened its first Minnesota location on West Lake Street in October, issued a statement on its Facebook page Saturday after complaints over alleged wage theft.

It admitted that in its first few months of business it took tips given to servers, and claims it redistributed 30 percent of the tips to its kitchen staff "to help show appreciation."

"We hope you understand that the money was not stolen or used for personal benefit in any way," it continued. "We never intended the distribution of tips to the back as a punishment to our servers."

The servers have since been reimbursed for the tips that we taken, it said, adding: "We will not make this mistake again in any future business, and sincerely apologize that it was made in the first place."

Under Minnesota law, tips given to servers belongs to them, not the restaurant, and it's considered wage theft when wait staff don't get paid out earned tips, or if tips are pooled or shared.

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Despite its claims it never intended it to be a "punishment" to servers, Bonchon replied to a negative review a day before it posted its apology, saying it was withholding the tips "because we have a lot of customers' complaints about the service from online and in-store."

"They will have what they deserve. Thank you for reminding."

You can see the message below, and the link is still live here. The Bonchon account that made the comment is the same that posted the apology.

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