Chipotle fires St. Paul manager after viral video shows alleged stereotyping

A group of black men weren't served because they 'never have money.'
Author:
Publish date:

Chipotle has fired the manager of one of its St. Paul locations after footage showing an alleged racial stereotyping incident went viral on social media.

Masud Ali, 21, uploaded video on Thursday showing he and his friends trying to get served at the 867 Grand Avenue Chipotle after going to the gym.

The start of the video, which has been viewed more than half a million times since Ali uploaded it to Twitter, shows the manager telling the group: "You gotta pay cos you never have money when you come in here."

"Y'all are basically stereotyping us," one of Ali's friends tells the staff, "for what reason?"

Ali uploaded several more videos showing their interaction, and it's suggested the manager had the men confused with some other men who had been at the restaurant on an earlier night and couldn't pay for their meal.

"So Chipotle gonna sit here and tell me I can’t eat because they think I look like someone that stole from them before??" Ali tweeted.

The manager apologizes to other customers as the disruption continued, with the men then showing cash to her to prove they had the means to pay. They still didn't get served.

Chipotle responded to Ali's tweet by confirming that the manager in question had been "terminated."

In a further statement to BMTN, a Chipotle spokeswoman said: "We are committed to treating all of our customers fairly and with respect. Regarding what happened at the St. Paul restaurant, the manager thought these gentlemen were the same customers from Tuesday night who weren’t able to pay for their meal.

"Regardless, this is not how we treat our customers and as a result, the manager has been terminated and the restaurant is being retrained to ensure something like this doesn’t happen again."

Here's the first video posted by Ali (warning – contains some offensive language).

But on Saturday afternoon, Bring Me The News was again contacted by Chipotle, which directed us to a number of past tweets made by Ali, in which he refers on more than one occasion to carrying out a "dine and dash."

The tweets are dated between 2014 and early 2016, and there are no recent examples referring to the practice.

Chipotle told BMTN that it had not changed its position as a result of the tweets.

We have also reached out to Ali for comment.

Screen Shot 2018-11-17 at 4.21.34 PM
Screen Shot 2018-11-17 at 4.20.16 PM
Screen Shot 2018-11-17 at 4.19.34 PM

Next Up

Related