Skip to main content

Delta's sending 40 more workers to MSP to help shorten security lines

  • Author:
  • Updated:
    Original:

Delta Airlines is sending extra employees to the Twin Cities airport – hoping they can help shorten the notoriously long security lines during the busy summer travel season.

In announcing plans to send 40 additional workers to Minneapolis St. Paul International Airport a Delta executive said the second week of June through the middle of August is the airline's busiest time and keeping customers satisfied means keeping them moving through security checkpoints, KARE 11 reports.

Bill Lentsch, Delta's senior vice president of airport customer service and airline operations, also tells WCCO it was the Transportation Security Administration that reached out to the airline: “I give them (TSA) a lot of credit,” Lentsch said. “They came to us and said, ‘what could we do to collectively make this a better operation, a better experience this summer?'”

The TSA remains in charge of the security checkpoints but MPR News reports the added Delta workers will help with tasks like moving bins, directing travelers to the right lines, and keeping an eye out for carry-on bags that are over the size limit.

Other airports, too

MSP is not the only airport getting temporary staff. As the Star Tribune notes, Delta is sending more workers to its 32 biggest hubs in a move that will cost the airline $3 million to $4 million dollars.

But a suggestion by members of Congress that airlines help shorten lines by reducing or waiving the fee for checking a bag is not in the cards, at least not for Delta. Lentsch said a fee reduction is "not happening," FOX 9 reports.

Officials at MSP continue to advise travelers to get to the security line two hours before their flight's departure time.

Next Up

Semi into house near Sturgis, South Dakota

Semi drives into house near Sturgis, South Dakota

The force from the semi was so strong that the foundation of the house was moved.

ambulance

18-year-old from Zumbrota dies in Goodhue County crash

The crash happened in rural Goodhue County around 8:45 a.m. Wednesday.

thomas beach, bde maka ska - lake calhoun

3 Minneapolis beaches closed due to E. coli contamination

No illnesses have been reported, according to the MPRB.

Hockeyland1

'Hockeyland' documentary debuting in Minnesota movie theaters

The documentary has received great reviews at numerous film festivals.

Flickr - police lights squad siren - Edward Kimmel

Former Minnesota Olympic runner accused of driving drunk in Eden Prairie crash

Police said the man's blood alcohol level was three times the legal limit.

ATV

Man, 79, killed in ATV rollover near Faribault

The man was declared dead at the scene.

minneapolis police

Woman fighting for her life after shooting in Minneapolis

The woman was shot only about a half-hour after a 14-year-old suffered critical injuries in an apparent accidental discharge.

prior lake high school

Two students face discipline over racist messages at Prior Lake High School

Families and students were largely uncooperative with the investigation.

Sharon and Herb Vasser

Cause of Hopkins house explosion that killed couple revealed

Sharon and Herb Vassar were killed in the explosion. Herb built the home back in 1962.

Arrows on target

Charges: Minnesota camp counselor fired arrows at kids, injuring boy

An 8-year-old boy was shot in the arm with an arrow.

North Shore Mayor Chris Swanson.

Two Harbors votes overwhelmingly to recall Mayor Chris Swanson

The mayor had been scrutinized for several things leading up to the vote Tuesday.

Screen Shot 2022-08-10 at 8.43.50 AM

Suspected gunman at large after homicide near Albert Lea

The 32-year-old suspect was last seen in a 2004 white Ford F-150 with Minnesota license number EUZ-057.

Related