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Hennepin Healthcare video stream allows parents to stay connected to newborns

Parents can see their children in the NICU 24/7.

Hennepin Healthcare has launched a 24/7 live stream so parents can keep an eye on their premature and critical newborn children when they can't physically be at the hospital. 

“Nobody wants to leave their baby behind,” Laura Gary, nurse manager of the Newborn Intensive Care Unit (NICU) at Hennepin Healthcare, said in a statement. “But these new cameras give parents the peace-of-mind that they can check-in on their little ones whenever they want to. 

"While it’s not the same as holding them in your arms, at this time, it may be the next best thing," Gary added.

The hospital has teamed up with AngelEye Health to offer a secure live stream, which allows families to see their child in realtime using their phone, tablet or computer. 

The app also includes a one-way patient update tool where clinical staff can send vital updates to parents via text, photo or recorded video. 

This feature is especially welcomed amid the COVID-19 pandemic when visitors are restricted at hospitals, and when family members are unable to travel to meet the new baby.

“Moms can share this streaming service with whomever she chooses,” Gary said. “So if grandparents live overseas, or aunts and uncles live in other states, this platform brings them all together to see their newest family member.”

Hennepin Healthcare launched this NICU service right before Christmas. It is the first hospital in the Twin Cities to offer the service.

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