Skip to main content

Minnesota Attorney General Keith Ellison is joining a multistate investigation into several companies that are allegedly responsible for robocalls across the country.

The 20 companies, labeled as "gateway providers," sell access to the United States telephone network. According to the attorney's general office, they have a responsibility to ensure the phone numbers they sell to their customers will be used legally. However, these providers are not taking enough action to stop robocalls.

“Everybody hates robocalls — and everybody gets them, including me. Minnesotans file more complaints about robocalls with our office than about any other single problem. I hear the same thing from other attorneys general around the country," Ellison said in a statement. "That’s why we’ve formed this bipartisan task force. Together, we’re taking the fight directly to anyone in the telecom industry who helps robocallers and scammers perpetrate their fraud on the public."

Ellison asks if anyone receives a scam robocall to make a note of the number calling and report it to his office. He also advises anyone who has been scammed to report it, because being silent is "what scammer want you to do."

Here are some tips for those who encounter robocalls:

  • If you suspect fraudulent activity, immediately hang up and do not provide any personal information.
  • Be aware of callers who ask you to pay by gift card, wire transfer or cryptocurrency.
  • Prerecorded calls from callers posing as government agencies.

According to a release, the unit investigating robocallers are focusing on the "bad actors" in the telecommunications industry to help reduce the number of calls being made and to urge companies to better follow the rules.

In 2019, 51 attorneys general, including Ellison, joined together in a contract with 12 major phone providers to provide consumers with free call blocking and implement a protocol known as STIR/SHAKEN, which prevents the annoying calls. 

“Above all, don’t hang on — hang up,” Ellison said. “We Minnesotans are polite folks who don’t like hanging up on others, even when they’re being rude or we suspect they’re trying to scam us. But scammers don’t deserve our politeness or respect, so protect yourself and your family and hang up immediately.”

Anyone with robocall issues is urged to call the attorney's general office at 651-296-3353 or 800-657-3787. You can also file a complaint online.

According to nationwide robocall data, more than 60% of calls made in 2021 were robocalls. In all, more than 50 billion of these calls were made in the same year.

Next Up

boyd huppert

Boyd Huppert, Twin Cities TV stations among Murrow Award winners

The KARE 11 personality known for his 'Land of 10,000 Stories' feature was among the national winners.

Bar beer

Study: Excessive drinking cost Minnesotans almost $8 billion in 2019

The study was published by the Minnesota Department of Health Thursday.

Disney+

Price of Disney+ is going up, unless you want ads

The ad-free version of Disney+ will increase from $7.99 per month to $10.99 per month, effective Dec. 8.

SuspectsWantedMOAShooting

Mall of America shooting suspects arrested in Chicago

The two suspects were spotted leaving a barber shop.

Flickr - minneapolis police officer close-up belt camera - Tony Webster

Walz: Increased state law enforcement presence to stay in Twin Cities

A multi-agency effort to curb crime will go on until further notice.

SuspectsWantedMOAShooting

Bloomington PD to provide update on Mall of America shooting investigation

There's unconfirmed reports the suspected gunman and an accomplice have been arrested.

Screen Shot 2022-08-11 at 3.14.27 PM

Motorcyclist found dead behind guardrail 6 hours after crash

The crash happened before sunset Wednesday, but no one called 911.

Screen Shot 2022-08-11 at 2.49.44 PM

Strike vote set for 15,000 Minnesota nurses

If the nurses walk off the job, Minnesota would be home to one of the largest nurses strikes in U.S. history.

DSC_8611

Iowa Gov. asks court to lift injunction on 'heartbeat' abortion ban

A court challenge seeks to revive Iowa's abortion ban.

zipper merge, construction

6 transportation projects in Minnesota get $100M federal funding

The projects extend to areas all across the state.

covid

Minnesota's COVID-19 update for the week ending Tuesday, August 9

The number of cases in the latest reporting period dropped compared to the previous week's update.

Related

TikTok

Keith Ellison joins investigation into TikTok's effect on young people

The investigation is led by attorney generals in California, Florida, Kentucky, Massachusetts, Nebraska, New Jersey, Tennessee and Vermont.

Keith Ellison

AG Ellison sues large MN landlord over living conditions

The lawsuit said the landlord failed to make repairs, making the homes unsafe.

Keith Ellison

Minnesota AG calls for full cancelation of federal student loan debt

Keith Ellison joins an attorneys general coalition that is urging President Joe Biden to cancel all publicly held debts for student borrowers.

Keith Ellison

Keith Ellison joins fellow AGs in probe into Instagram, Meta Platforms

The investigation will focus on how Meta Platforms, formerly Facebook, promoted its products to young people.

Keith Ellison

AG Ellison asks court to oversee Feeding Our Future's disbandment

The Minnesota Attorney General's Office and federal officials are investigating the nonprofit.

Keith Ellison

Ellison won't appeal ruling tossing out abortion restrictions

The state will no longer fight the lawsuit filed in 2019.

Keith Ellison

AG Ellison announces $81 million settlement with tobacco companies

Ellison's 2018 lawsuit alleged that R.J. Reynolds Tobacco Company failed to make required payments to the state.