Skip to main content

Wright County resident Katrina Frank and her family are mourning their beloved dog Jakey, who Frank alleges was harmed during an Amazon delivery at their home last month. 

According to Frank, Jakey – a Rottweiler – and the family's other dogs were outside their home near Buffalo on Oct. 16 when an unexpected Amazon delivery arrived. 

In a Facebook post, Frank said the dogs "went over to say hi" and a woman who'd exited the passenger seat of the vehicle started screaming, prompting the male driver to get out of the car. 

Frank alleges the man "ran around to the passenger side, started throwing rocks at the dogs, and kicked and attempted to punch Jake," she wrote. "I screamed at him, he went back to his car and they left." 

In the days that followed, Frank shared updates on Facebook about Jakey's deteriorating condition. 

"Last night, Jake was very quiet, withdrawn, and refused to eat or go outside at all," Frank wrote on Oct. 18. "She laid in my closet, and yelped when I touched her stomach." 

On Wednesday, Frank shared that Jakey had been put down after continuing to show signs of health troubles, including sporadic eating, dizzy spell-like episodes, and a lethargic and depressed mood. 

According to Frank, the family reached the decision to euthanize Jakey after Frank returned home from work Tuesday to find Jakey "stumbling and falling around." She'd also had an accident on the kitchen floor. 

A veterinarian determined Jakey had suffered a ruptured mass on her liver, which Frank said occurred because the kick during the Amazon delivery caused "a slow bleed". 

Frank told Bring Me The News on Thursday that she received e-checks worth $7,000 from Amazon, but said she's not accepted the compensation. In a Facebook post, she called on the company to add more training for employees. 

A spokesperson for Amazon said the delivery was carried out by a woman working as a contractor for Amazon Flex. The spokesperson said Amazon looked into the incident, and the woman indicated she was scared during the encounter and her husband intervened. 

"We’re deeply saddened to hear of Jakey’s passing and we’ll continue coordinating with the family to support them as we have since this was first reported," the spokesperson said. 

Amazon confirmed the woman still delivers for the company. 

"I can't even begin to express the absolute devastation we are feeling," Frank shared Wednesday, recounting how Jakey had spent the first three years of her life as a therapy dog. 

"Love you forever, Jakey Breaky Heart," she wrote. "There'll never be another like you." 

Next Up

soda-g7792ca8e9_1280

Drinks can company to lay off almost 100 workers, close St. Paul plant

State authorities were informed of the impending closure.

MinceyMug

Suspect in Minneapolis bar killing charged with weapons crime

The suspect has not been charged with murder in the case as of Wednesday.

snow, blowing snow

A monster storm is coming next week: What will happen?

What we know with high confidence at this point is that there will be a monster storm in the central U.S. by the early and middle part of next week.

police lights

Boy safe after kidnapping by non-custodial parent in Mankato

The search prompted the temporary shutdown of I-35 Tuesday night.

Mugshots

11 face charges after being found 'exploring' Fridley sewer system

A 911 caller reported seeing a group removing a manhole cover Monday night.

image

Man killed by St. Paul police ID'd by family, community demands answers

The man was identified as 24-year-old Howard Johnson.

Screen Shot 2022-12-07 at 7.38.02 AM

Quick shot of snow to impact morning commute in Twin Cities

Snow is moving into the metro Wednesday morning.

ambulance

Body found in burned out car near Bird Island identified as local farmer

The deceased is a 59-year-old man from rural Bird Island.

Screen Shot 2022-12-06 at 2.47.44 PM

Minneapolis' Khâluna named in Eater's 2022 'Best New Restaurants'

The restaurant, opened in 2021, is known for its Laotian cuisine.

Related

Associate wearing PPE 2

Report details MN Amazon workers' high injury rates, pay gaps

The report calls on the state to take action to protect Amazon's warehouse workers.

Screen Shot 2022-05-01 at 3.45.38 PM

Amazon workers in Shakopee walk out, demand increased pay and time off for Eid

The workers are asking for a pay increase of $3 per hour and time off for Eid, which began Sunday.

Trump flag

Decision: Man may resume flying giant Trump flag in Wright County

The Minnesota Court of Appeals ruled in favor of Jay Johnson, despite Johnson being fined by the Buffalo City Council.

Target's big move to compete with Amazon's same-day delivery

The Bullseye made a big move Monday that strikes right at Amazon.

Dean Nichols

West-central MN town mourns loss of beloved EMT

He's described as having a great personality with love for his orange Crocs.

1024px-Amazon_Prime_Delivery_Trucks_(44155424640)

Two Amazon delivery vans stolen from employees, one at gunpoint

Authorities have not yet confirmed if the cases are related.

Screen Shot 2020-04-27 at 12.45.37 PM

Group of Shakopee Amazon workers stage walkout, company responds

There is anger among some workers at the Shakopee warehouse.