Skip to main content

Ramsey Co. ransomware attack exposes personal data of thousands

The hack happened on December 2.

Ramsey County officials are releasing details of a data security incident in which hackers potentially accessed the personal information of thousands of residents.

On Friday, the county announced that one of its technology services vendors, Netgain Technology LLC, was hacked on December 2 — with "a malicious outside hacker" attempting to extort payment from the company in a ransomware scheme. 

A technical analysis found that as many as 8,700 people may have had their data accessed. All are clients of one of the county's public health programs.  

Officials issued the notice "following federal law and in an abundance of caution." 

Those who may have been affected have received a notification letter from the county, which says the hackers could have accessed such information as "name, addresses, dates of birth, dates of service, telephone numbers, account numbers, health insurance information, and medical information."

"Netgain determined that the ransomware incident affected data within an application used by Ramsey County’s Family Health Division to document home visits," the letter says. 

However, "there is no indication the hackers had any interest in client data beyond the extortion scheme," a news release says.

Ramsey County "suspended all use of Netgain's application" and "moved to manual backup procedures" after it learned of the attack.

Clients who might have been affected by the hack can call Ramsey County at 651-266-2275 to find out whether their information was exposed. 

Next Up

Screen Shot 2022-12-03 at 4.35.18 PM

Watch: New London-Spicer wins 3A championship on incredible walk-off TD

New London-Spicer defeated the unbeaten Dilworth-Glyndon-Felton in remarkable circumstances.


Suspect in woman's killing in Moorhead is arrested

James Kollie Jr. was arrested Friday evening.

Jennifer Carnahan

Former chair Jennifer Carnahan sues Minnesota GOP, which is suing her back

Carnahan stepped down under a cloud of controversy in August 2021.

Minneapolis Fire Department

One injured after leaping from burning vacant building in Minneapolis

Authorities say the building is known to be used by squatters.


Head-on crash leaves two drivers dead in southeastern Minnesota

The crash happened in Houston County just before 4 p.m. Friday.


Charges: Armed man made death threats at Minneapolis LGBTQ bar

The man allegedly used derogatory terms while threatening to kill someone.


FDA pulls last COVID-19 monoclonal antibody treatment as new variants rise

A therapy used to treat more than 11,000 Minnesotans is no longer authorized amid a surge in the latest COVID-19 variants.

Austin Robert LeClaire

Charges: Plymouth man shot girlfriend in head after birthday party

The 23-year-old victim is in critical condition as of Friday.


State announces $2.5M in grants for child care providers

Child care providers in roughly a dozen communities will receive funds to help grow the supply of affordable, quality child care.


Probe of Golden Valley police uncovers racism, alleged misconduct

One officer was terminated for alleged racist comments and violations of state law.

blowing snow

Blowing snow Friday in Minnesota; will it snow next week?

Winds could gust up to 50 mph Friday afternoon and night.

Deer hunting blaze orange

To combat CWD, late-season deer hunting announced for 9 areas of MN

The special hunts will be held between Dec. 16 and 18.


Children's Minnesota - Minneapolis campus

Thousands of MN hospital patients' information possibly exposed in data breach

A vendor four Minnesota hospitals use for their foundations experienced a ransomware attack in July.

Star Tribune

Hacker group targets Star Tribune subscribers

The news organization said no financial information is at risk for the site's 1 million user records.

police lights

Ramsey Co. sheriff issues warning to residents amid rise in carjackings

It's an issue that's been plaguing the entire metro area.

Ramsey County Attorney John Choi

Ramsey Co. Attorney quits Trump's law enforcement commission

John Choi reportedly expressed concern over a "predetermined agenda."