Uber to allow Minnesota riders, drivers to text 911 via its app

The safety feature allows people to report emergencies during a ride-share journey.
Author:
Publish date:

Uber is rolling out a new safety feature allowing riders and drivers to alert the authorities if they're experiencing an emergency during a ride-share trip.

Minnesota Uber users are now able to text 911 from Uber's in-app emergency button as of Wednesday, with the 911 Assistance button found in the app's Safety Toolkit.

"In an emergency, every second counts. This new addition to the app will allow Uber users to reach out to 911 in situations where they may not be able to make a phone call,” said Sachin Kansal, Uber’s Head of Safety Products.

Minnesotans can already text 911 anywhere in the state using their smartphone's texting app.

But Uber's 911 feature cuts down the time a rider or driver needs to message the police because it automatically populates the text with key trip details, such as locations and vehicle information.

A sample auto-populated text would read:

"I am taking a trip with Uber. White Toyota Prius ABC1234. My Current location is 1562 Poblano Street. My intended destination is 1455 Market St. My emergency is..."

Minnesota has been chosen as one of the locations for the safety feature to be piloted, with the others in Los Angeles and Indiana.

Next Up

BMTN 900x450 (8)

Company that falsely promised student loan forgiveness banned from MN

It's also been ordered to repay $11,499 in fees taken from Minnesotans.

covid-19, coronavirus

Here is Minnesota's COVID update for January 15

Hospitalizations are the lowest in Minnesota since October 25.

Sars-Cov-2

Osterholm: B117 COVID strain could become major issue in 6-8 weeks

The B117 variant is believed to be more easily transmitted.

General Mills

General Mills halts donations to Republicans who voted to block Biden win

Two Minnesota representatives voted against certification of results in Arizona and Pennsylvania.

overturned semi truck

Winter storm creates whiteout conditions, closing roads and causing crashes

Roads in southwestern Minnesota were closed early Friday, while slippery conditions elsewhere in the state led to crashes and spinouts.

Hamilton

Hennepin Theatre Trust announces 2021-22 Broadway schedule

Health and safety protocols will be in place based on state guidance.

Tim Walz

Walz to hold press conference on MN State Capitol safety concerns

This comes amid ongoing threats to state Capitols across the country.

Screen Shot 2020-08-14 at 6.45.53 PM

Brooklyn Park standoff: Suspect kills himself, child taken hostage is safe

The standoff ended Thursday night when the suspect shot himself.

police tape, crime scene

Man dies in alley after report of shooting in Minneapolis

Police were sent to the scene by ShotSpotter activation.

Related

Uber will stop tracking you after you've been dropped off

The ride-sharing service had a change of heart about the controversial feature.

Text-to-911 is proving a vital lifeline already in Minnesota

It's being used in multiple situations where phone calls aren't possible.

ice fishing

Butt-dialing anglers to blame for increase in 911 calls in northern MN

The sheriff's office says anglers are accidentally hitting the emergency sos buttons on their phones, which calls 911.

Human error caused statewide 911 outage on Aug. 1

CenturyLink says a third party vendor is to blame.

Cops suspect fake Uber and Lyft drivers are sexually assaulting passengers

In 4 Mpls. cases the suspects claimed to be rideshare drivers.