Widespread banking outage angers Wells Fargo customers

Mobile and online banking is affected, as are some ATMs and credit card services.
Publish date:

An outage affecting Wells Fargo's online and mobile banking services, as well as some ATMs and credit cards, left many customers unable to access their accounts on Thursday.

The bank apologized to customers on Thursday morning after problems with its website and app, saying that it was in the process of researching the issue.

Some customers have also been reporting issues using their credit cards or getting money from ATMs, according to the Dallas News.

Wells Fargo later announced that it was experiencing a "systems issue that is causing intermittent outages," adding: "We’re working to restore services as soon as possible. We apologize for the inconvenience."

Follow BMTN on Google News for the latest stories

The bank has been trying to regain customers' trust since the phony account scandal in 2016, and the problems it's suffering on Thursday isn't winning anyone over.

It's proving particularly frustrating for those trying to carry out bill payments, or pay for necessities.

Here's a flavor of some of the complaints customers are submitting to the bank.

Next Up