MSP Airport authorities have defended the actions of emergency responders after a woman died on a flight from Dallas to the Twin Cities on Monday.
Theresa Hines, 48, from Texas, was found in "medical distress" in the toilet at the rear of the American Airlines Boeing 737 jet flying from Dallas-Fort Worth to MSP, Dallas News reports, but the way in which her death was handled has come in for criticism.
MSP Airport spokesman Patrick Hogan told GoMN that the woman was helped by crew members and medical professionals who were among passengers on the flight, before paramedics took her off the plane on a portable stretcher.
They were unable to revive her on the jetway, but the manner in which she was removed from the plane has led to a complaint.
The Star Tribune reporting one passenger said she was naked from the waist down and was "dragged" down the aisle past 146 passengers on the flight.
They said emergency responders should have at least covered her when removing her from the plane, though another passenger contradicted this claim, saying they saw nothing inappropriate from the EMT staff or plane crew.
Hogan confirmed to the Associated Press that the woman was wearing a shirt and underwear when she was taken from the plane on the portable stretcher, which effectively a piece of tarp with handles designed for effective maneuvering in tight spaces.
"From our standpoint everything was handled according to the textbook," he added.
The woman went into the bathroom about halfway through the 2 hour, 45 minute flight and wasn't discovered till towards the end.
American Airlines told the Star Tribune its team "did what they could" to preserve the woman's modesty "while working to save her life."