Apple says it's sorry for the iPhone slowdown fiasco, will offer $29 battery replacement

This comes after the company admitted it was intentionally slowing down older iPhone models.

Apple admitted in December that it has been intentionally slowing down some older iPhone models.

The company said throttling devices that have old, aging batteries keeps them from randomly shutting down.

But users weren't thrilled Apple had been doing this for years without telling people publicly, leading to a handful of lawsuits within days.

Apple is now apologizing to its phone users, and on Thursday extended an olive branch: Anyone with an iPhone 6 or later with a battery that "needs to be replaced" out of warranty can have it done for $29 – less than half of the normal $59 price.

"We know that some of you feel Apple has let you down. We apologize," Apple wrote.

The discounted battery replacement deal will start in late January, and run worldwide through 2018.

The question, as Reddit users point out, is what Apple means by "needs to be replaced?" As a user, you might notice occasional slowdown and significantly worse battery life than 12 months ago – but maybe it doesn't meet Apple's threshold for "needs to be replaced."

The company said more details will be available on Apple.com in the near future, so keep an eye out there.

How the slowdown might affect your phone

The company on Thursday explicitly said the performance throttling is not about giving people a bad experience to try to push users to buy a new device. 

"Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that," Apple said.

The company is also rolling out a couple new guides so people can understand what happens with batteries and iPhone performance.

One is an iOS update in early 2018 that will give iPhone users an option to see if and how their battery is affecting performance. 

The other is this new iPhone battery and performance help page, which explains why lithium ion batteries wear out, how Apple uses a power management system to adjust because of it, and what impacts you can expect to see.

Next Up

moose minnesota usfws - flickr

MN homeowner mistakes large tent for dead moose

They spotted two people on a security camera dragging the "moose" across a driveway.

Flickr - minneapolis police officer close-up belt camera - Tony Webster

What happens if Mpls. public safety question passes? City memo provides answers

The memo was sent to the mayor and council members Tuesday morning.


COVID-19 hits Minnesota Wild coaching staff

The Wild will be shorthanded for Tuesday night's game in Vancouver.

Anthony Edwards

Ant takes alpha role after bad loss: 'We need to lock the f*** in'

The Timberwolves' rising star was not happy after Monday's loss to the Pelicans.

parker eisinger

Lakeville football player diagnosed with cancer week before playoffs

The tenth-grader was diagnosed with a form of cancer most commonly found in people aged 65 and older.

University of Minnesota peeping tom suspect

Someone keeps trying to film showering women at U of M

The university has received three reports in the past two weeks.

john Fluevog shoes 1

John Fluevog Shoes closes its Uptown Minneapolis store

The brand could return to the Twin Cities one day.

sidecar drink

Sidecar — Town Hall's new cocktail lounge — is officially open in Minneapolis

It's the fifth Town Hall location, but the first to focus on cocktails.

Screen Shot 2019-07-18 at 9.10.30 AM

Here's where DFLers stand on Minneapolis' public safety ballot question

The question would create a Department of Public Safety and remove some requirements.

Arthur Kollie

Man pleads guilty to brutal murder of 14-year-old girl in Fargo

The 14-year-old girl was the victim of a random attack outside a Fargo strip mall.

Minneapolis Mayoral Candidates 2021 - jacob frey sheila nezhad kate knuth

Here's who has endorsed the frontrunners for Minneapolis mayor

Politicians and community groups are voicing their opinions.


Samsung is 'truly sorry' for the whole exploding phone fiasco

Remember the Note7 burns and explosions? Samsung is sorry about that.

Apple says security flaws outed by WikiLeaks are old, fixed

This comes after the latest reveal by WikiLeaks.

The iPhone's Gmail app won't suck compared to Android anymore

The Gmail app on your iPhone just got way better.

Why has Apple been slowing down older iPhones?

Apple says it's prolonging battery life.

Apple's new laptops: Fancy Touch Bar, but no USB ports for your iPhone

Fancy customizable Touch Bar? Yep! But you'll need an adapter to plug in your new iPhone.

Samsung says even the replacement Note 7s need to stop being used now

If you you're reading this on a Samsung Galaxy Note 7 – stop and shut that thing off like, right now.