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Best Buy to add 500 new Geek Squad agents by end of year

A week after Best Buy announced it would be cutting 650 Geek Squad jobs in August, the Richfield-based company said Friday it will hire 500 new Geek Squad agents by the end of the year. Best Buy said the new hires will require broader skill sets, concentrate on small businesses and the company's next generation Connected Stores, and less on basic home installations.
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A week after Best Buy announced it would be cutting 650 Geek Squad jobs in August, the Richfield-based company said Friday it will hire 500 new Geek Squad agents by the end of the year. Best Buy said the new hires will require broader skill sets, concentrate on small businesses and the company's next generation Connected Stores, and less on basic home installations.

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Verizon Communications Inc. will start offering new services from Best Buy's Geek Squad. The new IT Help Desk is designed for small and mid-size business customers. The announcement comes after the Richfield-based electronics giant said it would lay off 650 Geek Squad workers, but hire 500 more specialized agents by the end of the year.

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Best Buy will lay off 650 employees nationwide in its Geek Squad division, KARE 11 says. Company officials said that the Geek Squad positions that service appliance, TVs and computers in customers' homes will be eliminated.

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Best Buy said it is laying off 2,400 employees this week, including roughly 600 members of its Geek Squad customer service unit and another 1,800 store employees. The announcement came Friday as the Richfield-based electronics chain said that the layoffs were part of a companywide restructuring plan announced in March.

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