Delta cancels hundreds more flights, offers customers travel vouchers - Bring Me The News

Delta cancels hundreds more flights, offers customers travel vouchers

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Delta is canceling hundreds of flights Tuesday as it recovers from a systemwide computer outage.

The Atlanta-based airline, which is largest carrier at Minneapolis-St. Paul International Airport, says it is canceling flights Tuesday to "rest the operation and get crews, aircraft and other operational elements in place to take care of customers," a news update Tuesday morning says.

As of 11:30 a.m. Tuesday, it had canceled 530 flights, while 1,600 had departed.

Delta canceled about 1,000 of its roughly 6,000 scheduled flights Monday after it "experienced a loss of power Monday morning that impacted operations systemwide."

Dave Holtz, the senior vice president of operations and customer center at Delta, says the airline is still "operating in recovery mode," adding:

"We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights. We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations."

Anyone traveling Tuesday should check the status of their flight before heading to the airport. As of 11:50 a.m. Tuesday, 40 Delta flights arriving or departing MSP Airport Tuesday had been canceled and 48 had been delayed, according to FlightAware.

On Monday, 66 Delta flights were canceled and 102 were delayed, FlightAware's website shows. MSP Airport typically sees 1,027 commercial flights daily – roughly 80 percent are Delta flights, Meet Minneapolis says.

Despite cancellations and delays at MSP, MPR News says there were few hassles for travelers at the Twin Cities airport.

https://twitter.com/windycityRD/status/762908162169110528

Delta's CEO has apologized for the inconvenience. The airline is offering a travel waiver to people traveling Tuesday and is giving $200 travel vouchers to anyone who experienced a delay longer than three hours or had their flight canceled.

https://twitter.com/D_Starke/status/763042366735257601

Delta is still trying to figure out what caused the meltdown, but says backup systems didn't kick in after a computer failure, according to The Associated Press.

It is the latest airline to experience a computer outage that affected hundreds of flights. CBS News says this outage raises questions about how reliable airlines' decades-old computer systems are, and the Los Angeles Times reports the outage highlights airlines' vulnerability.

#DeltaMeltdown2016

Delta's troubles prompted a hashtag – #DeltaMeltdown2016 – where people shared their woes or poked fun at the airline.

Here are some of them:

https://twitter.com/iRockIT/status/762757227476316160

https://twitter.com/soldano31/status/762601808044912641

https://twitter.com/sushiigirl/status/762577379613106177

https://twitter.com/morganstatt/status/762915849522909185

https://twitter.com/JMRittenberry/status/763016842742996993

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