Delta passengers will be able to track their bags through their phone

If you've ever wondered what happens to your checked bags when you hand them over at the airport, Delta is revealing all.
Author:
Updated:
Original:

If you've ever wondered what happens to your checked bags when you hand them over at the airport, Delta is revealing all.

The airline is adding a new feature to its Fly Delta app that will allow smartphone users to track their "bag's journey" as it makes its way through the airport, and after it arrives at the destination, according to a news release.

It's been made possible by the new Radio Frequency Identification (RFID) bag tracking system it is rolling out at 84 U.S. airports and a number of international airports in the coming months.

It will mean mobile app users can access a map to follow their bag as it goes through the various checkpoints in the belly of the airport before being loaded onto their plane.

"We’re the first carrier to offer this level of visibility," said Bill Lentsch, Delta senior VP of airline operations and cuastomer service, said in the release. "From the moment our customers drop off their bag, we want them to know we’re looking out for it every step of the way and working to take the stress out of flying one innovation at a time."

Delta says the map display will initially show a zoomed out map of the U.S., and will then automatically zoom to the airport the user is at, so they can follow their bag along its journey "via pins," which can be tapped to provide extra information about the bag's location.

Later this year, the app will be upgraded to provide push notifications that give customers up-to-the-minute updates on their checked bags.

USA Today reports that Delta is investing $50 million in RFID technology, replacing traditional barcoded bag tags with new tags embedded with a microchip, which can be read using radio wave scanners.

The intention is to significantly reduce lost and delayed luggage, with 1 out of every 500 bags carried by Delta failing to arrive on time. This, the newspaper notes, is already one of the industry's best records.

Next Up

Antoine Winfield Jr.

Watch: Gopher alums Antoine Winfield Jr., Tyler Johnson make key plays in Bucs' playoff win

The Minnesota greats had a pair of highlights as Tampa Bay advanced to the NFC Championship.

Er-hgw7XYAQup5n

Crews respond to fire at Gertens in Inver Grove Heights

It's reported that a greenhouse on the grounds was on fire.

Marcus Carr

Why the Gophers could be in line for a high seed in the NCAA Tournament

The Gophers are done with a brutal stretch and are poised to make a run.

police tape

Authorities ID man fatally struck by 'errant bullet' in Willmar

The man was working in his garage when he was fatally shot.

ambulance

1 dead, 1 critically injured in head-on crash on Highway 169

The State Patrol says driving impaired may have been a factor in the crash.

Richard Pitino

Gophers game against Nebraska postponed due to COVID outbreak

The Cornhuskers have had 12 members of its team test positive for COVID-19.

Bob Kroll

What Minneapolis Police Lt. Bob Kroll said in Sunday radio interview

Kroll said that once he's retired he'll go "radio silent."

coronavirus, SARS-CoV-2, covid-19

Here is Minnesota's COVID update for Sunday, January 17

The health department provides updates daily at 11 a.m.

Sen. Julia Coleman

'No one's business': State senator calls out attack on her pregnancy

Sen. Julia Coleman represents Minnesota's District 47.

Willmar Police Department

'Errant bullet' goes through garage wall, kills Willmar man

The man was working in his garage when he was shot, witnesses said.

Related

Check your own bag at MSP this summer – by letting them scan your face

Delta will test technology that compares your passport photo to your face as you check your own bag.

Now you'll be able to send messages from most Delta flights

You'll no longer have to pay for WiFi to send texts.

Delta frequent fliers can now get air miles by taking a Lyft

You can earn air miles without leaving the ground thanks to Delta's new link-up.

Delta scraps own-brand snacks, flies in Snyder's and NatureBox

It means no more Delta-brand, foil-wrapped peanuts and pretzels, which have been retired after "decades of service."

Scan your fingerprint to get on your Delta flight

Delta is doing a test run at one airport, and hopes to expand in the future.

Payment information accessed in Delta data breach

Delta says a 3rd party company was breached in the fall.

Delta CEO says airline will hire 25K over next 5 years

But the hiring drive could depend on airlines getting some help from the White House.

Twin Cities Delta workers will share $85.3M in profits

The airline is handing out more than $1 billion in profit sharing for the fourth year in a row.