Minnesota AG sues company selling 'unnecessary' warranties on vehicles

Author:
Updated:
Original:

Minnesota is suing a company called United Auto Defense (UAD) over what state Attorney General Lori Swanson says are deceptive business practices.

Swanson warned consumers that UAD is posing as a vehicle manufacturer to sell unnecessary and expensive service contracts.

The lawsuit claims UAD mails postcards that appear to be from a manufacturer or dealer falsely telling owners that their vehicle needs repairs or that its warranty is expiring, Swanson says. She says the company winds up selling service contracts that range in price from $2,500 to $4,750 to drivers whose vehicles are already covered by warranties.

The suit filed in Dakota County asks the court to order UAD to stop deceptive practices, repay victims, and pay a penalty.

The company's CEO, Gary Primm, told the Associated Press he was unaware of the lawsuit and declined further comment.

The Better Business Bureau has not given a rating to United Auto Defense in St. Charles, Missouri, saying it is evaluating a pattern of complaints against the company before giving it a rating.

But the Bureau gave a UAD office in Douglasville, Georgia, an F (the lowest rating) because of customer complaints and unsubstantiated advertising claims – including a claim that the company's administrators all had A+ ratings from the Better Business Bureau.

Next Up

police tape, crime scene

Man and woman, aged 55 and 62, found dead in their home

The St. Louis County Sheriff's Office is investigating.

Gov. Tim Walz

Walz: COVID-19 guidance for Christmas likely to be similar to Thanksgiving

Thanksgiving featured a ban on social gatherings with non-household members.

CCI 3

Mall of America is offering a virtual Santa experience this year

People can virtually tour Santa's Candy Cane Institute.

PD Shimmers 4

Annual guide to finding holiday lights displays in MN is released

More than 80 holiday displays are on this year's list.

duluth police department

Duluth police officer charged in September shooting

The officer, who is a five-year veteran, is charged with two felonies.

Screen Shot 2020-11-30 at 1.31.42 PM

Enbridge gets final approval to start construction on Line 3 replacement

The project has attracted criticism from environmental and tribal groups.

Kirk Cousins

Is it a 4-team race for the final NFC playoff spot?

The key for Minnesota likely requires winning on the road against two top NFC teams.

coronavirus

Nov. 30 COVID-19 update: Hospitalizations reach new high mark

There are fewer than 100 staffed ICU beds available in Minnesota.

Related