MN Comcast customers got a free speed upgrade today

If you were on Comcast's 25 Mbps or 50 Mbps plan, your speeds just went up. And by a lot.
Author:
Updated:
Original:

Some Comcast internet customers in Minnesota got big boosts in their download speed Monday – at no extra cost, and nothing needs to be done except restart the modem.

Comcast said in a news release people on the Performance 25 plan will go from 25 Mbps download speeds, up to 55 Mbps download speeds. And those on the 50 Mbps Performance plan will be pushed up to 70 Mbps download speed. (Upload speeds aren't changing, so if you put a lot of big videos on YouTube, this won't help that specific activity.)

This affects all the above-mentioned Comcast customers across the Twin Cities and in the company's Greater Minnesota service territory, which includes New Ulm, Madelia, Waverly and New Prague, Comcast spokesperson Dave Nyberg told GoMN.

If you're one of these customers, you probably got an email from Comcast giving you a heads-up. How much you pay each month won't change – the price is the same. The download speeds are just getting jacked up.

You'll probably need to reset your modem for the new speeds to kick in, and directions to do that are here.

"These increases reflect our commitment to bring faster internet speeds to our customers, just like we’ve done almost every year for more than a decade," said Regional VP of Comcast Twin Cities Jeff Freyer in the announcement. "Our goal is to deliver a great value and superior online experience for our customers."

Nyberg reiterated what Freyer outlined – that Comcast is getting better, in an effort to give more customers better internet. He also mentioned Comcast has increased speeds 17 times over the past 15 years.

Here's a good site to test your download and upload speeds (though note a wireless connection will usually be slower than a wired connection; and if the network is being used for other things while you run the test, it could impact results).

Stiff, speedy competition right now

It's worth noting Comcast is also facing some serious competition in the Twin Cities from other internet providers.

U.S. Internet, which is based in Minnesota, has been expanding its fiber network in Minneapolis for the past few years, with plans to keep growing.

The company offers 50 Mbps upload and download speeds for $34.95 a month with no contract. Comcast now advertises a $39.99 a month deal for 55 Mbps up/down, with a one-year agreement. (Comcast used to charge about that much for 25 Mbps download speeds.)

U.S. Internet also offers a speed of 1 Gbps upload and download for $69.95 a month (and even has a 10 Gbps option for way more). The downside of U.S. Internet is, it's only available in some neighborhoods in Minneapolis. Nowhere else.

Comcast meanwhile serves 90 percent of the Twin Cities metro area, Nyberg said.

The other service provider really tightening the competition is CenturyLink, which has been rolling out its own fiber service throughout the Twin Cities since 2014. Like U.S. Internet, it's not widely available – though the company's fiber map shows service in Minneapolis and Owatonna.

CenturyLink's plans in the Twin Cities start at $29.99 a month for 40 Mbps internet for 12 months, which also includes Prism TV. The 1 Gbps service starts at $79.95 a month, again for one year and with Prism TV.

OK, so how fast can I download stuff now?

A quick math note – there are 8 megabits in 1 megabyte; a digital song usually comes in at around 4 megabytes, while a movie is about 6,144 megabytes, according to the National Broadband Map website.

So at 25 Mbps, you could download a song in 0.6 seconds, and a movie in 16 minutes, the site says.

At 50 Mbps, you're at 0.3 seconds for the song, and 8 minutes for the movie.

And at 100 Mbps, the song will get to you in less than 0.1 seconds, and the movie in about 50 seconds.

Next Up

PD Shimmers closeup

Man with Parkinson's lights up Plymouth with synchronized light show

"The best medicine I have for my disease is what I try to do with the light show," Mike Justak said.

Screen Shot 2020-11-25 at 7.34.43 AM

Watch: Drunk squirrel in Minnesota captures the world's attention

The squirrel was immediately cut off after nearly tipping over.

Screen Shot 2020-11-25 at 7.15.09 PM

Small town gym refusing to close facing lawsuit from attorney general

The gym is facing a lawsuit and a temporary restraining order to halt their operations.

credit card, payment

Money Gal Coaching: Bouncing back after living your best life

Kelly Blodgett started Money Gal Coaching after paying down nearly $50K in debt in 18 months.

flickr-mall-of-america-mitchell-hirsch-march-2019

When do stores open on Black Friday this year?

Many major retailers will be open Black Friday, some for extended hours.

police tape, crime scene

Man found dead outside home near Cass Lake

The man was reportedly shot outside the property.

Minnesota_Welcome_Sign_-_Minnesota_Welcomes_You_-_Taylors_Falls_(28269804891)

Gov. Walz announces $1M in grants to boost Minnesota tourism

The money will be used for marketing efforts to attract people to Minnesota's hard-hit tourist spots.

coronavirus, ICU

Nov. 25 COVID-19 update: 72 deaths ties Minnesota's single-day high

A COVID-19 update will not be provided on Thanksgiving Day.

Texa-Tonka

Revival to open its fourth Twin Cities location

The fried chicken and smoked meat maestros are moving to St. Louis Park.

Related

Comcast St. Paul Office

Comcast increases internet speeds for many Twin Cities customers

The company announced four tiers of internet speeds will be increasing.

No more unlimited internet – Comcast will cap data use in MN

Starting Nov. 1, your Xfinity internet data will have a cap. If you go over, you'll be charged for it.

Update: Amazon says everything's fixed, the internet should be normal

It's not just you. Lots of websites and apps were having trouble today.

What happened to the proposal to stop internet providers selling MN customers' data?

It got a lot of support – but right now isn't included in any bill. Here's what is going on.