MNSure expecting traffic surge as deadline looms, website still has glitches

Author:
Updated:
Original:

Minnesota's health insurance exchange is expecting high levels of traffic this weekend as the deadline for open enrollment looms.

Those wanting to secure a health plan through MNSure in time for the New Year need to sign up by midnight on Monday, with the Pioneer Press reporting that the exchange is expecting a surge in web traffic and phone calls this weekend.

MNSure is extending its contact center hours from 8 a.m. to 8 p.m. Saturday and Sunday, and it will be open from 8 a.m. to midnight Monday, according to a press release.

"It's simply in the consumers' best interest to shop as early as possible and make their plan choices as early as they can," MNSure chief executive Scott Leitz told the Pioneer Press.

Since open enrollment started on November 15, more than 33,000 have signed up or renewed their health insurance through MNSure.

But the Star Tribune reports that the website, which suffered from well-publicized failures when it was launched in 2013, is still suffering from glitches as the deadline approaches.

MNSure has told insurance agents there are 5 known glitches with the site, the newspaper notes, including an error messages that tells users it cannot calculate the tax credit they are due from the federal government to discount premium costs.

However, MNSure told the Tribune these glitches will not affect the majority of people using the website.

The Business Journal says that MNSure has been trying to drum up business through a direct mail campaign, with cards sent to 24,000 households across the state this past weekend.

These cards have mostly been sent to those signed up over the past year with PreferredOne, which has since left MNSure, to encourage them to enroll in a different plan.

Next Up

Ibraheem Farah Hamza _Khalifa CROP - booking photo, Olmsted County Adult Detencion Center June 16 2021

Man charged with 7 felonies after dramatic scene near rural MN airport

A police officer fired their weapon during the incident. Nobody was struck.

milk bar cake crop

Famous Milk Bar bakery hosts pop-up in Twin Cities

The virtual event only lasts for a few days, with limited quantities available.

Flickr - police barricades dismantle uptown - Chad Davis

MN National Guard soldiers 'standing by' to respond in Minneapolis

Mayor Jacob Frey asked Gov. Tim Walz for National Guard support Wednesday.

tom burke

Charges: Wisconsin star, former NFL player sexually assaulted a child

The child told her mother about the assaults in February, charges say.

Screen Shot 2021-06-14 at 8.45.06 AM

Charges: Drunk driver accelerated 'to jump barricade' in crash that killed protester

Prosecutors say it was "an extreme and violent intentional act."

Screen Shot 2021-06-16 at 9.29.50 AM

Through little fault of its own, Minnesota BBQ joint goes viral

A picture of its ribs was enough to attract the attention of the culinary world.

Flickr - COVID vaccine Joint Base San Antonio

More than 3 million Minnesotans have had at least 1 vaccine dose

The milestone comes almost 6 months to the day since the first vaccine was given in the state.

Related