MNsure mailed over 2,000 customers the wrong info for their health plans - Bring Me The News

MNsure mailed over 2,000 customers the wrong info for their health plans

But the mistake will not impact enrollment.
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Some Minnesotans received false information about their health insurance plans.

That's because MNsure accidentally mailed out notices that include incorrect information about enrollees' health plan selections for 2017.

At least 2,300 enrollees received notices in the mail with health care plans and information from 2016 instead of the new plans they signed up for, the Star Tribune reported. One of their readers notified the paper of the mistake earlier this week.

The error was caused by a bug in the computer coding, KARE 11 noted. New notices with correct information will be sent out soon.

The mistake won't affect coverage

Although many people had issues during the first week of open enrollment, MNsure says over 28,000 Minnesotans have already signed up for health insurance.

That means the incorrect notices impact less than 10 percent of MNsure users.

In a statement, MNsure said the information is actually correct in their system, and that the error will not have an impact on enrollment for consumers.

“We want to reassure consumers who have received this notice that their 2017 plan selection is correct in our system, and the correct information also has been reported to Minnesota health insurance companies," the statement says.

MNsure's open enrollment period runs from Nov. 1, to Jan. 31, 2017.

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