Update: Twitter's explanation for the Trump deactivation brings up 2 big questions

Trump's account was off for 11 minutes, and Twitter blamed an exiting employee.

The 11 minutes of Trump-less Twitter can be traced back to an exiting employee.

That's according to Twitter, which said late Thursday it had investigated why the president's @realDonaldTrump account was shut off for 11 minutes.

Apparently, a customer support worker on their last day with the company deactivated the account.

The president acknowledged the deactivation Friday morning.

Which brings up at least a couple big questions:

  1. Why did he/she do it? Was it a political protest of sorts, or just a high-profile prank?
  2. Is it really that easy to deactivate a Twitter account that a single customer support employee could do it on their own?

One former Twitter employee told Buzzfeed the power to deactivate an account isn't available to everyone, though hundreds of people have that access.

And CNN says the general takeaway is that Twitter's internal protocol – who has access to what, and how easy is it to do certain things – appears to be lacking.

Twitter hasn't publicly identified the (now-former) employee.

Here's the original story from Thursday evening.

President Trump's Twitter account went down for 11 minutes

Did you know President Trump likes to use Twitter? 

You'd have to live under a rock not to know that, well on Thursday the online world lost its mind when his Twitter account @RealDonaldTrump suddenly disappeared.

Turns out, a Twitter employee took the account – which has 41.5 million followers – down by accident, and it wasn't reactivated for 11 minutes.

It's Trump's favorite form of communication, often using it to decry his opponents (mainly the media, Democrats, some Republicans and Hillary Clinton) as well as plug government reforms such as the tax bill and attempts to repeal Obamacare.

He's been using it for years but now he's president, every tweet generates its own social media storm.

As such, his account's sudden disappearance created quite the stir online, here are some of the best reactions to it:

Next Up

curl mesabi curling club

Curling Olympic trials will be held on the Iron Range instead of California

Mixed doubles curling has been moved to Minnesota over COVID-19 concerns.

sun country landline

Sun Country to offer luxury car service to MSP Airport

It's Sun Country's new Door-to-Door service, in partnership with Landline.

st. paul homicide - 30 block of Winnipeg Avenue West

St. Paul man arrested after calling police to report he killed his wife

The man was outside the police station when he called 911.


Highly contagious rabbit disease detected for first time in MN

Two indoor rabbits "died suddenly and inexplicably" from the disease earlier this month.

Salted Nut Roll

New seasonal varieties of the Salted Nut Roll have arrived

There will never be enough pumpkin spice to satisfy the world.

covid-19, coronavirus

Minnesota's COVID-19 update for Tuesday, September 28

The newest information provided by the Minnesota Department of Health.

police lights

Minnesota man charged after 3-hour standoff with police on I-94 in Wisconsin

Law enforcement used tear gas on him in an effort to get him out of the vehicle.

Pamela Espeland (1)

Beloved MinnPost writer who amplified MN arts scene dies suddenly

The arts community is remembering her impact and mourning her death.

Abbey Piner

Missing Aitkin County woman may be in St. Paul area

Law enforcement are asking for the public's help in finding her.

box elder bugs

The boxelder bug invasion has commenced in Minnesota

They love to cluster in sunny and warm locations.

chaska school fight

Fight breaks out over mask policy at Eastern Carver County School Board meeting

The district on Monday updated its mask policy to require them for all students.


Screen Shot 2019-02-28 at 10.45.41 AM

Trump campaign threatens lawsuit after Mpls. asks for rally costs up front

The Trump campaign is accusing Minneapolis of trying to block Thursday's event.

Mike Lindell, My Pillow CEO.

MyPillow CEO Mike Lindell has Twitter account 'permanently suspended'

The move was taken by Twitter due to apparent violations of its Civic Integrity Policy.

Update: Student who said 'I would like to behead' Trump in yearbook apologizes

"I was making a joke that shouldn't have been made to a friend, and I didn't know it would be put out to the world."

Update: Student who said 'I would like to behead' Trump in yearbook apologizes

"I was making a joke that shouldn't have been made to a friend, and I didn't know it would be put out to the world."

Live updates: What President Trump is saying on his trip to Minnesota

We'll be covering the president's rally in Rochester, which starts at 6:30 p.m.

Let's search the Twitter bios of Clinton and Trump followers

Let's compare the Twitter bios of Clinton and Trump followers – just for fun.

Welcome, President Trump: Key points from his first speech as POTUS

Donald Trump is the 45th President of the United States.