Smooth sailing: No major issues for MNsure over opening weekend


There were no major problems with MNsure, the state's health insurance exchange, during the first two days of open enrollment, officials said Monday.

Open enrollment began Saturday and more than 500 people signed up for commercial health insurance in the first weekend – that's of the more than 27,000 people that used the health exchange website, officials said Monday, according to the Star Tribune.

Scott Leitz, the MNsure chief executive, said about 2,700 people called MNsure for help, with an average wait time of two minutes, the newspaper notes.

When MNsure launched in 2013, technical problems plagued the website and the call center was bogged down with callers, who sometimes waited hours to speak with someone.

Officials said performance this year has been better and officials aren't aware of any major problems, MPR News reports.

Leitz said the first-weekend figures are a good start toward meeting MNsure enrollment goals, the Star Tribune says. Leitz expects the number of people signing up for coverage to "ramp up" when the end of open enrollment nears, The Associated Press reports.

Open enrollment for 2015 coverage began Nov. 15 and ends Feb. 15, 2015. Minnesotans needing coverage starting Jan. 1 have to sign up through MNsure by Dec. 15, MNsure says.

In May 2014, 95 percent of Minnesotans had health coverage, the highest percentage in state history, MNsure says.

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