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Verizon teams with Best Buy's Geek Squad

Verizon Communications Inc. will start offering new services from Best Buy's Geek Squad. The new IT Help Desk is designed for small and mid-size business customers. The announcement comes after the Richfield-based electronics giant said it would lay off 650 Geek Squad workers, but hire 500 more specialized agents by the end of the year.
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New York-based Verizon Communications Inc. will start offering new services from Best Buy's Geek Squad. The new IT Help Desk is designed for small and mid-size business customers, according to a news release.

The announcement comes after the Richfield-based electronics giant said it would lay off 650 Geek Squad workers, but hire 500 more specialized agents by the end of the year.

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Related

Best Buy to add 500 new Geek Squad agents by end of year

A week after Best Buy announced it would be cutting 650 Geek Squad jobs in August, the Richfield-based company said Friday it will hire 500 new Geek Squad agents by the end of the year. Best Buy said the new hires will require broader skill sets, concentrate on small businesses and the company's next generation Connected Stores, and less on basic home installations.

Best Buy lays off 650 Geek Squad employees nationwide

Best Buy will lay off 650 employees nationwide in its Geek Squad division, KARE 11 says. Company officials said that the Geek Squad positions that service appliance, TVs and computers in customers' homes will be eliminated.

Target stores to hire Geek Squad agents

Minneapolis-based Target is teaming up with Richfield-based Best Buy to test a tech-support program. The Denver Post reports more than two-dozen Target stores in the Denver metro will start featuring Best Buy’s Geek Squad agents this fall. One store in the Twins Cities will also take part in the pilot project. The trained technicians will offer in-store gadget repairs to home-theater delivery and installation.

Best Buy laying off 2,400 companywide

Best Buy said it is laying off 2,400 employees this week, including roughly 600 members of its Geek Squad customer service unit and another 1,800 store employees. The announcement came Friday as the Richfield-based electronics chain said that the layoffs were part of a companywide restructuring plan announced in March.