Walmart just made it very easy to return online orders

How does it compare to Amazon and Target online returns?

Locked in a perpetual retail battle with Amazon and Target, Walmart announced what could be a game-changer on Monday.

The retailer is making it easier to return any unwanted items ordered from its website, with customers getting their refunds even if they throw the item in the trash.

They will be able to get their money back using the Walmart app, with the system going live for orders in early November, just before the crucial Holiday shopping season.

How will it work?

Ever tried to return an item to Amazon? Then you'll know what a time-consuming process it can be.

With Walmart's new service, customers will use the Walmart app, and pick the recently-ordered item they want to return to start the process.

They can then drop off the unwanted item at any Walmart store, fast-tracking through the lines using the "Mobile Express Lane." They scan the QR code displayed on their phone at the customer service desk (pictured at top) and hand the item to a staff member.

Walmart says this will reduce the time of the in-store returns process to less than 35 seconds. It currently takes four times longer than this, not including the time spent waiting in line.

What's more, for certain items the Walmart app will tell you not to even bother bringing it to the store.

For select household goods – shampoos, some cosmetics, perishable items for now, with more to be added – you can get your refund and then throw it in the trash/use it/do whatever you want with it.

As the Associated Press reports, retailers believe they can eat the extra costs of easier returns because being more accommodating to customers can lead to greater sales.

How does it compare to Target and Amazon?

Target: Itsonline order return policy isn't too dissimilar to Walmart's in that you can return online orders in Target stores.

However, you don't have the convenience of doing the refund over the Target app. Instead you need to print off a return mailing label you get from the Target website before bringing it to the store.

You also need to bring the item, original form of payment, as well as your online order receipt to the guest services desk.

In fact, it might be easier to return an order via the mail, because after going through the returns process on, you can print off the packing slip, pack up the item in its original box, and then drop it off at an authorized UPS location.

You can find more details about how to return orders here.

Amazon:Given the huge array of items you can buy on Amazon, there are different returns policies for different items – more on this here.

But in the main, returns are done via the mail, with customers – like Target – having to print off a return mailing label, pack up their item and then bring it to the drop-off location named on the mailing label.

Without bricks-and-mortar locations it's not easy for Amazon to offer in-store returns like Walmart and Target.

This is why the online giant announced a partnership with Kohl's earlier this year allowing customers to return their Amazon orders in Kohl's stores – though this service is not currently being offered in Minnesota.

Next Up

Screen Shot 2021-08-01 at 9.16.26 AM

'Zero respect for authority': Olmsted Co. Fair wracked by wave of juvenile disturbances

Fair officials imposed strict new rules to deal with the problem.

ambulance, crash

Baby dies, 5 injured when SUV flips over fence onto I-94 in Brooklyn Center

Alcohol was detected on the driver, according to the State Patrol.

minneapolis police

Police say officers were shot at in north Minneapolis

Officers were checking into a suspicious activity report when gunfire erupted.


Walmart to mandate COVID vaccine for some managers, corporate employees

The company will also reinstate mask mandates for employees in high-transmission areas.

Minneapolis police

Driver plows into crowd after downtown Minneapolis brawl

Two suspects have reportedly been identified.

Jorge Alcala

Rare night for Twins' bullpen fuels victory over Cardinals

The Twins scored five runs in the third inning in an 8-1 victory.

Bisi Johnson

Report: Bisi Johnson tears ACL, will miss 2021 season

Johnson suffered the injury during Friday's practice.

Mike Zimmer

Frustrated Zimmer sounds off after Vikings' positive COVID test

"I’m frustrated, not just with my football players who didn’t get vaccinated, but I’m frustrated with everybody [who didn't]."

Kirk Cousins

Report: Kellen Mond has COVID, Cousins among players out of practice

The team is scheduled to practice on Saturday night.

USPS packages

Two Ramsey County men sentenced in mail theft scheme

Sonny Vang Xiong was sentenced to three years in prison, while Davis Her was sentenced to six and a half years in prison.

Jeff Gladney

Jeff Gladney's ex-girlfriend files $1 million civil lawsuit

The civil lawsuit accuses Gladney of assaulting the woman for over two hours.


Screen Shot 2019-08-28 at 1.45.53 PM

Walmart to close its only store in St. Paul

The University Avenue location will shutter next month.

Google and Walmart's new online voice shopping alliance is a big swipe at Amazon

This is a big move for two of the world's most prominent companies.

Walmart raises its minimum wage to $11, hands out bonuses to hourly workers

It's also dishing out bonuses of up to $1,000 to its hourly workers.

Walmart wants to deliver groceries directly to your fridge

It's the latest attempt to regain lost ground from Amazon.

How does Walmart's new free shipping deal compare with Target and Amazon?

Walmart has upped its game in the shipping battle with Target and Amazon.

How Target just upped its same-day delivery game

It hopes to roll out same-day deliveries to most stores throughout 2018.

Some of the best 2017 Cyber Monday deals from Target, Best Buy, Amazon and Walmart

Some of the highlights being offered by Target, Best Buy, Amazon and Walmart this year.