Website issues disrupt finals week at Globe University


Finals week is always a stressful time for a college student.

But doing your final exams, projects and papers without access to your class? Well, that's basically impossible.

It was the reality for some Globe University students last week however, as the school battled a crippling technical glitch that resulted in its CampusConnect platform being inaccessible.

The outage meant students – many of whom are wrapping up online courses, which require access to CampusConnect – were unable to do really anything related to their classes, FOX 9 reports.

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On Sunday March 8, intermittent issues forced the school to turn off the site for about 24 hours, but it was back up and running a few days later. This most recent round of issues, which resulted in a longer shutdown, was first reported Wednesday.

On Facebook, some users shared their frustration.

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On Sunday, the university said CampusConnect services were back up and running, and everything should be immediately accessible.

But the bump resulted in Globe changing the submission deadline for its winter quarter – students now have until Thursday, March 26 at 11:59 p.m. to get those exams done, and those papers and projects submitted. (Though it's worth noting the actual date of completion is up to the faculty members, and courses could have earlier submission deadlines.)

"We sincerely apologize for the outage and recognize that the timing of it came at a very unfortunate time during finals week," the university wrote in an update Sunday afternoon, notifying students CampucConnect was back online.

Globe University, a for-profit school, has campuses in Minnesota, Wisconsin and South Dakota, in addition to its online program.

Last week, the Star Tribune reported Minnesota Attorney General Lori Swanson accused Globe of giving unlicensed loans to about 6,000 college students. The school, Swanson says, was charging some loan recipients 18 percent interest – well above the state maximum of 8 percent. Officials with the school denied the claims when asked by the Star Tribune.

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