Wire transfers required after glitch stops pay to thousands of school workers

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A pay glitch that delayed St. Paul School District salaries for several hours Friday has been resolved – but not before it generated plenty of anger among unhappy workers.

The Star Tribune reports that a glitch in the district's payroll system left teachers fuming, as it meant that those whose pay is deposited directly into their bank accounts weren't paid as usual Friday morning.

Their concern grew even more, the newspaper notes, when they were told by district officials that they had no idea when the problem would be rectified, leaving workers with the prospect of entering the New Year without their most recent paycheck.

Fortunately, the majority of employees had been paid by the end of the day, with the Pioneer Press saying that 99 percent of staff were paid by U.S Bank wire transfers, however some were charged $15 wire-transfer fees that the district has said will be reimbursed.

"We're terribly, terribly sorry for this mistake," spokeswoman Julie Schultz Brown told the newspaper.

KARE 11 reports that 7,456 workers had not received their direct deposit payments, but that by Friday afternoon that 7,361 of these had been paid, while the 95 remaining would be contacted directly.

A statement from the district, reported by KARE 11, said: "Technicalities with how those accounts accept wire transfers is slowing the process for these remaining accounts. While employee payroll typically is facilitated through an electronic automatic clearinghouse (ACH) process, an error in this process led to the delay."

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