Skip to main content

If you're flying Delta at MSP Airport, you can use your face to check your bag

The system is a first for U.S. airlines.

Delta is using facial recognition to help travelers check their bags faster at Minneapolis-St. Paul International Airport.

The Atlanta-based airline is testing a self-service bag drop system that matches travelers with their passport photos – a first for airlines in the United States, a news release says.

The process seems pretty slick. All you have to do is go to a kiosk and print your luggage tag, attach it to your bag, and then bring your bag to a self-service bag drop machine. That's where you'll scan your boarding pass and go through the facial recognition process, Delta says.

Once your identity is confirmed, the machine will weigh your bag and submit it to the system, and you're on your way. The video below shows how it all works.

Delta says this self-service bag drop system could help process twice as many customers per hour compared to the traditional method.

"The new self-service bag drop will help free us up to devote more time and attention to our passengers who don't travel as much. They come in, they need a little bit more attention compared to, like, the business travelers who are here every day," Marcia E., a Delta representative at MSP Airport, said in the Twitter video.

If you have golf clubs, car seats or other overside bags, they'll be processed through a special lane with the help of a Delta employee.

Delta says it invested $600,000 for the four self-service bag drop machines at MSP Airport, noting it picked MSP (it's Delta's second-largest hub) for the trial because the airport is getting a lobby renovation, so "there will be an opportunity to see if this new model improves the experience for Delta customers," the release says.

The airline calls this self-service bag drop "innovative," and notes it is an industry leader when it comes to customer solutions. Other initiatives include RFID baggage handling and real-time bag tracking through the Delta mobile app, among other things.

Next Up

Snowmobile tracks Any Arthur Flickr

Who left the burnt snowmobile on a frozen Minnesota lake?

There wasn't much left beyond the frame and a few other large, metal parts.

T Kline Robbinsdale City Council

Charges: Drunk council member fled police on wrong side of Hwy. 100

The complaint alleges he caused a wrong-way crash, then drove around an officer that tried to stop him.


What does the future hold for the Vikings at linebacker?

Anthony Barr is hitting free agency, and Eric Kendricks is approaching age 30

vehicle car

String of vehicle thefts in St. Paul, most left running unattended

The department is urging people not to leave their car running unattended.

kid hospital doctor

Child COVID hospitalizations reach pandemic-high in northern MN

As omicron surges, more kids are ending up in the hospital.

ice fishing close unsplash

'It's disgusting': Anglers dumping sewage on to popular ice fishing lake

A local CO told Bring Me The News it's people in newer, RV-style wheel houses.

Alejandro Rios and Michael Steward

Reward offered for information on 2021 double fatal shooting in St. Paul

It's been a year since Alejandro Rios and Michael Stewart were found dead on the sidewalk.

Peyton Manning John Randle Twitter

What was Peyton Manning doing in Minnesota?

It's apparently for an upcoming episode of his TV show, "Peyton's Place."

covid-19, coronavirus

Minnesota's COVID-19 update for Tuesday, January 25

The test positivity rate has dropped for the first time since before Christmas.


Check your own bag at MSP this summer – by letting them scan your face

Delta will test technology that compares your passport photo to your face as you check your own bag.

Sun Country will start charging you to put bags in the overhead bins

The airline announced new baggage prices – and they may make you mad.

Staying in an Airbnb can help you earn free flights or drinks with Delta

Delta is offering SkyMiles to people who stay at an Airbnb.

More proof it's the future: Now you can eyeball-scan your way past lines at MSP

It'll help you get through security faster, the service says.

You can fly to Florida for $70 this winter

The budget airline is adding 28 new routes.

Flying this month? MSP is going to be really busy, so get there early

TSA will be screening about 10,000 more people per day than average.

Delta scraps own-brand snacks, flies in Snyder's and NatureBox

It means no more Delta-brand, foil-wrapped peanuts and pretzels, which have been retired after "decades of service."